postpone reconciliation broken: ignores my changes

classic Classic list List threaded Threaded
66 messages Options
1234
Reply | Threaded
Open this post in threaded view
|

postpone reconciliation broken: ignores my changes

ed65love
I'm using 2.4.10 under w7, and suddenly it doesn't work any more. I tried to reconcile a credit card account, as I've done dozens of times before.

I tick off various transactions. Fine. then click Postone. It asks the usual question. I save my file as usual.

Then I change a transaction on my statement, go back to reconcile again under gnucash. It IGNORES all ticks I made under Funds In/Out, and I have to enter them again.

I restarted gnucash: the same issue. It's never happened before.

Anyone know what's going on? This is incredibily frustrating!

Thanks,

  Ed
Reply | Threaded
Open this post in threaded view
|

Re: postpone reconciliation broken: ignores my changes

Colin Law-4
On 8 July 2012 09:43, ed65love <[hidden email]> wrote:
> I'm using 2.4.10 under w7, and suddenly it doesn't work any more. I tried to
> reconcile a credit card account, as I've done dozens of times before.
>
> I tick off various transactions. Fine. then click Postone. It asks the usual
> question. I save my file as usual.
>
> Then I change a transaction on my statement, go back to reconcile again
> under gnucash. It IGNORES all ticks I made under Funds In/Out, and I have to
> enter them again.

I don't know why you should be having that problem, but just in case
you did not realise it is not necessary to postpone the reconcile in
order to correct or add transactions.  Leave the reconcile window open
and go to the account and amend/add the transactions.  The changes
will automatically be shown in the reconcile window.

Colin
_______________________________________________
gnucash-user mailing list
[hidden email]
https://lists.gnucash.org/mailman/listinfo/gnucash-user
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: postpone reconciliation broken: ignores my changes

ed65love

> I don't know why you should be having that problem, but just in case
> you did not realise it is not necessary to postpone the reconcile in
> order to correct or add transactions.  Leave the reconcile window open
> and go to the account and amend/add the transactions.  The changes
> will automatically be shown in the reconcile window.

That sounds very promising, I'll try that next time!

Thanks for your reply, much appreciated.

        Ed
--
  Would you like to create more love and romance in your life?
I can help you improve your relationships, or create new ones.
Ed Love: Relationship Coach  Adelaide, Australia and Worldwide
Author of 'the All You Can Eat Love Diet'      Skype: ed65love
_______________________________________________
gnucash-user mailing list
[hidden email]
https://lists.gnucash.org/mailman/listinfo/gnucash-user
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: postpone reconciliation broken: ignores my changes

Colin Law-4
In reply to this post by Colin Law-4
On 8 July 2012 10:58, Colin Law <[hidden email]> wrote:

> On 8 July 2012 09:43, ed65love <[hidden email]> wrote:
>> I'm using 2.4.10 under w7, and suddenly it doesn't work any more. I tried to
>> reconcile a credit card account, as I've done dozens of times before.
>>
>> I tick off various transactions. Fine. then click Postone. It asks the usual
>> question. I save my file as usual.
>>
>> Then I change a transaction on my statement, go back to reconcile again
>> under gnucash. It IGNORES all ticks I made under Funds In/Out, and I have to
>> enter them again.
>
> I don't know why you should be having that problem, but just in case
> you did not realise it is not necessary to postpone the reconcile in
> order to correct or add transactions.  Leave the reconcile window open
> and go to the account and amend/add the transactions.  The changes
> will automatically be shown in the reconcile window.

Even better if you need to amend a transaction then double click it in
the reconcile window and it will take you straight to the transaction
in the register.

Colin

>
> Colin
_______________________________________________
gnucash-user mailing list
[hidden email]
https://lists.gnucash.org/mailman/listinfo/gnucash-user
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: postpone reconciliation broken: ignores my changes

Mike Evans
In reply to this post by Colin Law-4
On Sun, 8 Jul 2012 10:58:12 +0100
Colin Law <[hidden email]> wrote:

> On 8 July 2012 09:43, ed65love <[hidden email]> wrote:
> > I'm using 2.4.10 under w7, and suddenly it doesn't work any more. I
> > tried to reconcile a credit card account, as I've done dozens of
> > times before.
> >
> > I tick off various transactions. Fine. then click Postone. It asks
> > the usual question. I save my file as usual.
> >
> > Then I change a transaction on my statement, go back to reconcile
> > again under gnucash. It IGNORES all ticks I made under Funds
> > In/Out, and I have to enter them again.
>
> I don't know why you should be having that problem, but just in case
> you did not realise it is not necessary to postpone the reconcile in
> order to correct or add transactions.  Leave the reconcile window open
> and go to the account and amend/add the transactions.  The changes
> will automatically be shown in the reconcile window.
>
> Colin
> _______________________________________________

Ed

Was this after an GnuCash upgrade?  Can you tell us the version on
which this *did* work.  If you think this is a bug would you file a bug
report please.

Mike E


--
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
_______________________________________________
gnucash-user mailing list
[hidden email]
https://lists.gnucash.org/mailman/listinfo/gnucash-user
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: postpone reconciliation broken: ignores my changes

ed65love
In reply to this post by Colin Law-4

> Even better if you need to amend a transaction then double click it in
> the reconcile window and it will take you straight to the transaction
> in the register.

This is gold! Thanks again :)

        Ed

--
  Would you like to create more love and romance in your life?
I can help you improve your relationships, or create new ones.
Ed Love: Relationship Coach  Adelaide, Australia and Worldwide
Author of 'the All You Can Eat Love Diet'      Skype: ed65love
_______________________________________________
gnucash-user mailing list
[hidden email]
https://lists.gnucash.org/mailman/listinfo/gnucash-user
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: postpone reconciliation broken: ignores my changes

ed65love
In reply to this post by Mike Evans

> Was this after an GnuCash upgrade?  Can you tell us the version on
> which this *did* work.

I've been on the same version for a while, and it's always worked until
now. I know that makes no sense! I only check for new versions every so
often, and haven't done for a while ...

 > If you think this is a bug would you file a bug report please.

Happy to do so in maybe a day or two, just in case anyone else points
out something obvious that I'm missing.

        Ed
--
  Would you like to create more love and romance in your life?
I can help you improve your relationships, or create new ones.
Ed Love: Relationship Coach  Adelaide, Australia and Worldwide
Author of 'the All You Can Eat Love Diet'      Skype: ed65love
_______________________________________________
gnucash-user mailing list
[hidden email]
https://lists.gnucash.org/mailman/listinfo/gnucash-user
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: postpone reconciliation broken: ignores my changes

PeteSid
I use gnuCash on linux - after upgrade to Ubuntu precise 12.04 which picked up the 2.4.10 GnuCash I'm seeing this problem on my credit card reconciliation too.  
Worse, on another bank account where I've got some transactions coming in with an exchange rate, Reconcile just seems to be making up numbers!

Did you raise a bug report?
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

Jamestk
Ira me again, this seems to be happening on v3.4

Changes made by ticking entries are no longer saved after opting to
postpone, anyone else noticed this?



--
Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

Colin Law
On Sun, 3 Feb 2019 at 15:01, Jamestk <[hidden email]> wrote:
>
> Ira me again, this seems to be happening on v3.4
>
> Changes made by ticking entries are no longer saved after opting to
> postpone, anyone else noticed this?

It's ok for me with v3.4 on Ubuntu.  Are you remembering to save after
postponing (if you are closing GC and re-opening it)?

Colin
_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

Jamestk
Hello Colin, I click the green reconcile button for good measure, then the
postpone - close the reconciliation window, check register which shows
pending transactions marked with a 'c'.

On opening the reconcile window none of the entries are ticked, basically
starting over.

I think in v3.4 the postpone button has been changed to a menu item.

Cheers,  



--
Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

Colin Law
You might find the postpone button is off the right hand side. Make the
window a bit bigger to see it.  For me it works as it should (remembering
reconciled items) as does the menu selection.  I can't explain why it is
not functioning correctly for you.  Perhaps it is a Windows thing.  Are you
sure you are using 3.4?  There was a bug a little while ago with that
symptom.

Colin

On Sun, 3 Feb 2019 at 19:29, Jamestk <[hidden email]> wrote:

> Hello Colin, I click the green reconcile button for good measure, then the
> postpone - close the reconciliation window, check register which shows
> pending transactions marked with a 'c'.
>
> On opening the reconcile window none of the entries are ticked, basically
> starting over.
>
> I think in v3.4 the postpone button has been changed to a menu item.
>
> Cheers,
>
>
>
> --
> Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
> _______________________________________________
> gnucash-user mailing list
> [hidden email]
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> If you are using Nabble or Gmane, please see
> https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>
_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

Jamestk
Yup, I can see the button - next time i will try the menu selection for
postpone, it's no biggie as I rarely use it, only when getting tired and
start making mistakes.

Its v 3.4 exe for Windows.



--
Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

Colin Law
On Mon, 4 Feb 2019 at 06:53, Jamestk <[hidden email]> wrote:

> Yup, I can see the button - next time i will try the menu selection for
> postpone, it's no biggie as I rarely use it, only when getting tired and
> start making mistakes.
>

It is easy to test if it is still working, even if it is not time for a
reconcile.  Start a reconcile, accept the default values, tick the first
item, Postpone, open Reconcile again.  If the first one is no longer ticked
then it is obviously not working so you can just cancel and you are back
where you started.  If it is still ticked then it is working, then you can
clear that one and postpone again, and again you are back where you
started.  In fact if you are at all worried about the state of the file
then just close without saving.

Colin
_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

Jamestk
Thanks, checked both options (menu and button), neither saves your selection.

Not a problem at all, only highlighting for devs/next release, perhaps
someone with a Bugzilla count can log this - many thanks,



--
Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html
_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

Colin Law
On Wed, 6 Feb 2019 at 21:16, Jamestk <[hidden email]> wrote:

> Thanks, checked both options (menu and button), neither saves your
> selection.
>
> Not a problem at all, only highlighting for devs/next release, perhaps
> someone with a Bugzilla count can log this - many thanks,
>

Perhaps it is a Windows issue.  As I said it is ok for me using 3.4 on
Ubuntu.

Colin
_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

Mike Alexander
> On Feb 6, 2019, at 5:00 PM, Colin Law <[hidden email]> wrote:
>
> Perhaps it is a Windows issue.  As I said it is ok for me using 3.4 on
> Ubuntu.

It’s not just a Windows problem.  I see the same behavior (at least part of the time) with version 3.4 running on a Mac.

      Mike

_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

foxylady337
In reply to this post by Jamestk
> On 3 Feb 2019, at 14:59, Jamestk <[hidden email]> wrote:
>
> Ira me again, this seems to be happening on v3.4
>
> Changes made by ticking entries are no longer saved after opting to
> postpone, anyone else noticed this?


A slightly different (but perhaps connected?) reconciliation problem happened to me yesterday.

I’m using version 3.4 on iMac with High Sierra.

I reconciled 9 separate statements with their corresponding accounts on Tuesday. In some instances I had to enter transactions which appeared on the statement but for which I didn’t have a receipt (e.g. contactless travel charges), and found I couldn’t do this without postponing (this is possible in 2.6.16). Once I’d made these entries I was able to go back and complete the reconciliation.

Yesterday morning I reconciled a single account, marked it complete, clicked “Save” and quit Gnucash - I was going to be out all day, and wasn’t planning to do any more work on the books. The unusual aspect was the quick sequence of finishing the reconciliation, clicking Save and Quit - usually I would tidy up the papers before shutting down. The Mac itself was left running.

In the evening I decided to reconcile another couple of statements, but when I started Gnucash I got the lock-file warning, but overrode it because there was no other instance of Gnucash running, only to find that the reconciliation from the morning hadn’t been saved.

A number of minor corrections I’d made to transactions during the session have been recorded.

I suppose it’s possible that I hit Cancel instead of Finish at the end of the reconciliation, but I’ve never made this error since I started using GC in 2010.

Michael

_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

Colin Law
On Thu, 7 Feb 2019 at 07:37, Michael Hendry <[hidden email]>
wrote:

> > On 3 Feb 2019, at 14:59, Jamestk <[hidden email]> wrote:
> >
> > Ira me again, this seems to be happening on v3.4
> >
> > Changes made by ticking entries are no longer saved after opting to
> > postpone, anyone else noticed this?
>
>
> A slightly different (but perhaps connected?) reconciliation problem
> happened to me yesterday.
>
> I’m using version 3.4 on iMac with High Sierra.
>
> I reconciled 9 separate statements with their corresponding accounts on
> Tuesday. In some instances I had to enter transactions which appeared on
> the statement but for which I didn’t have a receipt (e.g. contactless
> travel charges), and found I couldn’t do this without postponing (this is
> possible in 2.6.16). Once I’d made these entries I was able to go back and
> complete the reconciliation.
>
> Yesterday morning I reconciled a single account, marked it complete,
> clicked “Save” and quit Gnucash - I was going to be out all day, and wasn’t
> planning to do any more work on the books. The unusual aspect was the quick
> sequence of finishing the reconciliation, clicking Save and Quit - usually
> I would tidy up the papers before shutting down. The Mac itself was left
> running.
>
> In the evening I decided to reconcile another couple of statements, but
> when I started Gnucash I got the lock-file warning, but overrode it because
> there was no other instance of Gnucash running, only to find that the
> reconciliation from the morning hadn’t been saved.
>
> A number of minor corrections I’d made to transactions during the session
> have been recorded.
>
> I suppose it’s possible that I hit Cancel instead of Finish at the end of
> the reconciliation, but I’ve never made this error since I started using GC
> in 2010.
>

I think it more  likely that is a different issue, it sounds more as if GC
crashed for some reason so had not saved the data.

Colin


>
> Michael
>
> _______________________________________________
> gnucash-user mailing list
> [hidden email]
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> If you are using Nabble or Gmane, please see
> https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>
_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
Reply | Threaded
Open this post in threaded view
|

Re: [GNC] postpone reconciliation broken: ignores my changes

John Ralls-2


> On Feb 7, 2019, at 12:52 AM, Colin Law <[hidden email]> wrote:
>
> On Thu, 7 Feb 2019 at 07:37, Michael Hendry <[hidden email]>
> wrote:
>
>>> On 3 Feb 2019, at 14:59, Jamestk <[hidden email]> wrote:
>>>
>>> Ira me again, this seems to be happening on v3.4
>>>
>>> Changes made by ticking entries are no longer saved after opting to
>>> postpone, anyone else noticed this?
>>
>>
>> A slightly different (but perhaps connected?) reconciliation problem
>> happened to me yesterday.
>>
>> I’m using version 3.4 on iMac with High Sierra.
>>
>> I reconciled 9 separate statements with their corresponding accounts on
>> Tuesday. In some instances I had to enter transactions which appeared on
>> the statement but for which I didn’t have a receipt (e.g. contactless
>> travel charges), and found I couldn’t do this without postponing (this is
>> possible in 2.6.16). Once I’d made these entries I was able to go back and
>> complete the reconciliation.
>>
>> Yesterday morning I reconciled a single account, marked it complete,
>> clicked “Save” and quit Gnucash - I was going to be out all day, and wasn’t
>> planning to do any more work on the books. The unusual aspect was the quick
>> sequence of finishing the reconciliation, clicking Save and Quit - usually
>> I would tidy up the papers before shutting down. The Mac itself was left
>> running.
>>
>> In the evening I decided to reconcile another couple of statements, but
>> when I started Gnucash I got the lock-file warning, but overrode it because
>> there was no other instance of Gnucash running, only to find that the
>> reconciliation from the morning hadn’t been saved.
>>
>> A number of minor corrections I’d made to transactions during the session
>> have been recorded.
>>
>> I suppose it’s possible that I hit Cancel instead of Finish at the end of
>> the reconciliation, but I’ve never made this error since I started using GC
>> in 2010.
>>
>
> I think it more  likely that is a different issue, it sounds more as if GC
> crashed for some reason so had not saved the data.

Right, and if so there should be a crash report in /Applications/Utilities/Console.

Regards,
John Ralls

_______________________________________________
gnucash-user mailing list
[hidden email]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
1234