[GNC] GNUCash fails to start on Windows 10 after windows update

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[GNC] GNUCash fails to start on Windows 10 after windows update

GnuCash - User mailing list
Hi,
I cannot start GNUCash anymore on windows 10, I see the start image and tips of the day box for a second then nothing happens.Everything worked fine until the October Windows 10 updates.I am using the portable version 3.2, but I also tried 2.6.19, 3.2, 3.3 installed on my computer. None won't start.
OS Name Windows 10 Home
OS Version 10.0.17763 Build 17763
StackTrace:(gdb) bt full
#0  0x77a92041 in ntdll!DbgBreakPoint () from C:\WINDOWS\SYSTEM32\ntdll.dll
No symbol table info available.
#1  0x77acb349 in ntdll!DbgUiRemoteBreakin () from C:\WINDOWS\SYSTEM32\ntdll.dll
No symbol table info available.
#2  0xe63cf875 in ?? ()
No symbol table info available.
#3  0x77acb310 in ntdll!DbgUiIssueRemoteBreakin () from C:\WINDOWS\SYSTEM32\ntdll.dll
No symbol table info available.
#4  0x754cfe09 in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
No symbol table info available.
#5  0x77a8607d in ntdll!RtlGetAppContainerNamedObjectPath () from C:\WINDOWS\SYSTEM32\ntdll.dll
No symbol table info available.
#6  0x77a8604d in ntdll!RtlGetAppContainerNamedObjectPath () from C:\WINDOWS\SYSTEM32\ntdll.dll
No symbol table info available.
#7  0x00000000 in ?? ()
No symbol table info available.

(gdb) c
Continuing.
[Inferior 1 (process 7780) exited normally]

Thank you.Cristian

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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

Colin Law
Anything in the gnucash trace file?

Colin
On Sun, 21 Oct 2018 at 10:57, crysty sandu via gnucash-user
<[hidden email]> wrote:

>
> Hi,
> I cannot start GNUCash anymore on windows 10, I see the start image and tips of the day box for a second then nothing happens.Everything worked fine until the October Windows 10 updates.I am using the portable version 3.2, but I also tried 2.6.19, 3.2, 3.3 installed on my computer. None won't start.
> OS Name Windows 10 Home
> OS Version 10.0.17763 Build 17763
> StackTrace:(gdb) bt full
> #0  0x77a92041 in ntdll!DbgBreakPoint () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #1  0x77acb349 in ntdll!DbgUiRemoteBreakin () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #2  0xe63cf875 in ?? ()
> No symbol table info available.
> #3  0x77acb310 in ntdll!DbgUiIssueRemoteBreakin () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #4  0x754cfe09 in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
> No symbol table info available.
> #5  0x77a8607d in ntdll!RtlGetAppContainerNamedObjectPath () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #6  0x77a8604d in ntdll!RtlGetAppContainerNamedObjectPath () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #7  0x00000000 in ?? ()
> No symbol table info available.
>
> (gdb) c
> Continuing.
> [Inferior 1 (process 7780) exited normally]
>
> Thank you.Cristian
>
> _______________________________________________
> gnucash-user mailing list
> [hidden email]
> To update your subscription preferences or to unsubscribe:
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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

GnuCash - User mailing list
 The file is empty if I run it normally.
If I run the program with --debug --extra I got:* 13:12:24  INFO <gnc.gui> [main] System locale returned (null)
* 13:12:24  INFO <gnc.gui> [main] Effective locale set to C.
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] The icon theme search path has 10 elements.
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 0: C:\Users\username\AppData\Local\icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 1: C:\Users\username\.icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 2: C:\Program Files (x86)\gnucash/share\icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 3: /usr/local/share/icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 4: /usr/share/icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 5: C:\Program Files (x86)\gnucash/share\pixmaps
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 6: /usr/local/share/pixmaps
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 7: /usr/share/pixmaps
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 8: C:\Program Files (x86)\gnucash/share\gnucash\icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 9: C:\Program Files (x86)\gnucash/share\icons
* 13:12:38  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-days, settings_ptr: 059d4488, handler_id: 16
* 13:12:38  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-type-never, settings_ptr: 059d4488, handler_id: 17
* 13:12:38  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-type-days, settings_ptr: 059d4488, handler_id: 18
* 13:12:38  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-type-forever, settings_ptr: 059d4488, handler_id: 19
* 13:12:38  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: file-compression, settings_ptr: 059d4488, handler_id: 20
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: account-separator, settings_ptr: 059d4488, handler_id: 68
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: reversed-accounts-none, settings_ptr: 059d4488, handler_id: 69
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: reversed-accounts-credit, settings_ptr: 059d4488, handler_id: 70
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: reversed-accounts-incomeexpense, settings_ptr: 059d4488, handler_id: 71
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: currency-choice-locale, settings_ptr: 059d4488, handler_id: 72
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: currency-choice-other, settings_ptr: 059d4488, handler_id: 73
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: currency-other, settings_ptr: 059d4488, handler_id: 74
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general.report, key: currency-choice-locale, settings_ptr: 09cb52a0, handler_id: 75
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general.report, key: currency-choice-other, settings_ptr: 09cb52a0, handler_id: 76
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general.report, key: currency-other, settings_ptr: 09cb52a0, handler_id: 77
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: auto-decimal-point, settings_ptr: 059d4488, handler_id: 78
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: auto-decimal-places, settings_ptr: 059d4488, handler_id: 79
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: date-format, settings_ptr: 059d4488, handler_id: 80
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: date-completion-thisyear, settings_ptr: 059d4488, handler_id: 81
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: date-completion-sliding, settings_ptr: 059d4488, handler_id: 82
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: date-backmonths, settings_ptr: 059d4488, handler_id: 83
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: (NULL), settings_ptr: 059d4488, handler_id: 84
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-close-buttons, settings_ptr: 059d4488, handler_id: 85
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-width, settings_ptr: 059d4488, handler_id: 86
* 13:12:40  INFO <gnc.engine> [gnc_hook_lookup] no hook lists
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: show-account-color-tabs, settings_ptr: 059d4488, handler_id: 90
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-position-top, settings_ptr: 059d4488, handler_id: 712
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-position-bottom, settings_ptr: 059d4488, handler_id: 713
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-position-left, settings_ptr: 059d4488, handler_id: 714
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-position-right, settings_ptr: 059d4488, handler_id: 715


Cristian


    On Sunday, October 21, 2018, 12:20:43 PM GMT+2, Colin Law <[hidden email]> wrote:  
 
 Anything in the gnucash trace file?

Colin
On Sun, 21 Oct 2018 at 10:57, crysty sandu via gnucash-user
<[hidden email]> wrote:

>
> Hi,
> I cannot start GNUCash anymore on windows 10, I see the start image and tips of the day box for a second then nothing happens.Everything worked fine until the October Windows 10 updates.I am using the portable version 3.2, but I also tried 2.6.19, 3.2, 3.3 installed on my computer. None won't start.
> OS Name Windows 10 Home
> OS Version 10.0.17763 Build 17763
> StackTrace:(gdb) bt full
> #0  0x77a92041 in ntdll!DbgBreakPoint () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #1  0x77acb349 in ntdll!DbgUiRemoteBreakin () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #2  0xe63cf875 in ?? ()
> No symbol table info available.
> #3  0x77acb310 in ntdll!DbgUiIssueRemoteBreakin () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #4  0x754cfe09 in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
> No symbol table info available.
> #5  0x77a8607d in ntdll!RtlGetAppContainerNamedObjectPath () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #6  0x77a8604d in ntdll!RtlGetAppContainerNamedObjectPath () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #7  0x00000000 in ?? ()
> No symbol table info available.
>
> (gdb) c
> Continuing.
> [Inferior 1 (process 7780) exited normally]
>
> Thank you.Cristian
>
> _______________________________________________
> gnucash-user mailing list
> [hidden email]
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.  
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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

GnuCash - User mailing list
 Hi,
Anyone else with the same issue? Any ideas to debug this?
Thanks.
Cristian

    On Sunday, October 21, 2018, 1:18:24 PM GMT+2, crysty sandu via gnucash-user <[hidden email]> wrote:  
 
  The file is empty if I run it normally.
If I run the program with --debug --extra I got:* 13:12:24  INFO <gnc.gui> [main] System locale returned (null)
* 13:12:24  INFO <gnc.gui> [main] Effective locale set to C.
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] The icon theme search path has 10 elements.
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 0: C:\Users\username\AppData\Local\icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 1: C:\Users\username\.icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 2: C:\Program Files (x86)\gnucash/share\icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 3: /usr/local/share/icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 4: /usr/share/icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 5: C:\Program Files (x86)\gnucash/share\pixmaps
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 6: /usr/local/share/pixmaps
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 7: /usr/share/pixmaps
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 8: C:\Program Files (x86)\gnucash/share\gnucash\icons
* 13:12:36  INFO <gnc.gui> [gnc_load_app_icons] Path 9: C:\Program Files (x86)\gnucash/share\icons
* 13:12:38  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-days, settings_ptr: 059d4488, handler_id: 16
* 13:12:38  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-type-never, settings_ptr: 059d4488, handler_id: 17
* 13:12:38  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-type-days, settings_ptr: 059d4488, handler_id: 18
* 13:12:38  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: retain-type-forever, settings_ptr: 059d4488, handler_id: 19
* 13:12:38  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: file-compression, settings_ptr: 059d4488, handler_id: 20
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: account-separator, settings_ptr: 059d4488, handler_id: 68
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: reversed-accounts-none, settings_ptr: 059d4488, handler_id: 69
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: reversed-accounts-credit, settings_ptr: 059d4488, handler_id: 70
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: reversed-accounts-incomeexpense, settings_ptr: 059d4488, handler_id: 71
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: currency-choice-locale, settings_ptr: 059d4488, handler_id: 72
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: currency-choice-other, settings_ptr: 059d4488, handler_id: 73
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: currency-other, settings_ptr: 059d4488, handler_id: 74
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general.report, key: currency-choice-locale, settings_ptr: 09cb52a0, handler_id: 75
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general.report, key: currency-choice-other, settings_ptr: 09cb52a0, handler_id: 76
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general.report, key: currency-other, settings_ptr: 09cb52a0, handler_id: 77
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: auto-decimal-point, settings_ptr: 059d4488, handler_id: 78
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: auto-decimal-places, settings_ptr: 059d4488, handler_id: 79
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: date-format, settings_ptr: 059d4488, handler_id: 80
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: date-completion-thisyear, settings_ptr: 059d4488, handler_id: 81
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: date-completion-sliding, settings_ptr: 059d4488, handler_id: 82
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: date-backmonths, settings_ptr: 059d4488, handler_id: 83
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: (NULL), settings_ptr: 059d4488, handler_id: 84
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-close-buttons, settings_ptr: 059d4488, handler_id: 85
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-width, settings_ptr: 059d4488, handler_id: 86
* 13:12:40  INFO <gnc.engine> [gnc_hook_lookup] no hook lists
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: show-account-color-tabs, settings_ptr: 059d4488, handler_id: 90
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-position-top, settings_ptr: 059d4488, handler_id: 712
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-position-bottom, settings_ptr: 059d4488, handler_id: 713
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-position-left, settings_ptr: 059d4488, handler_id: 714
* 13:12:40  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb] schema: general, key: tab-position-right, settings_ptr: 059d4488, handler_id: 715


Cristian


    On Sunday, October 21, 2018, 12:20:43 PM GMT+2, Colin Law <[hidden email]> wrote: 
 
 Anything in the gnucash trace file?

Colin
On Sun, 21 Oct 2018 at 10:57, crysty sandu via gnucash-user
<[hidden email]> wrote:

>
> Hi,
> I cannot start GNUCash anymore on windows 10, I see the start image and tips of the day box for a second then nothing happens.Everything worked fine until the October Windows 10 updates.I am using the portable version 3.2, but I also tried 2.6.19, 3.2, 3.3 installed on my computer. None won't start.
> OS Name Windows 10 Home
> OS Version 10.0.17763 Build 17763
> StackTrace:(gdb) bt full
> #0  0x77a92041 in ntdll!DbgBreakPoint () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #1  0x77acb349 in ntdll!DbgUiRemoteBreakin () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #2  0xe63cf875 in ?? ()
> No symbol table info available.
> #3  0x77acb310 in ntdll!DbgUiIssueRemoteBreakin () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #4  0x754cfe09 in KERNEL32!BaseThreadInitThunk () from C:\WINDOWS\System32\kernel32.dll
> No symbol table info available.
> #5  0x77a8607d in ntdll!RtlGetAppContainerNamedObjectPath () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #6  0x77a8604d in ntdll!RtlGetAppContainerNamedObjectPath () from C:\WINDOWS\SYSTEM32\ntdll.dll
> No symbol table info available.
> #7  0x00000000 in ?? ()
> No symbol table info available.
>
> (gdb) c
> Continuing.
> [Inferior 1 (process 7780) exited normally]
>
> Thank you.Cristian
>
> _______________________________________________
> gnucash-user mailing list
> [hidden email]
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All. 
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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

cicko
In reply to this post by GnuCash - User mailing list
Do you have anything in the Application Event Log?



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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

GnuCash - User mailing list
Hi,
Nothing.
Cristian

Skickat från Yahoo Mail på Android
 
  På mån, okt. 2018 klockan 11:28, cicko<[hidden email]> skrev:   Do you have anything in the Application Event Log?



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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

luca
In reply to this post by GnuCash - User mailing list
Hello everyone, I have the same issue that GnuCash won't start for me anymore
after receiving a Windows update.

It does not work on one of my devices anymore (Windows Version
10.0.17763.195) [I even tried reinstalling Windows on that device] but still
works fine on my other (Windows Version 10.0.17763.134).

Did you resolve this somehow yet?

Luca.



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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

Colin Law
On Tue, 25 Dec 2018 at 08:18, luca <[hidden email]> wrote:
>
> Hello everyone, I have the same issue that GnuCash won't start for me anymore
> after receiving a Windows update.
>
> It does not work on one of my devices anymore (Windows Version
> 10.0.17763.195) [I even tried reinstalling Windows on that device] but still
> works fine on my other (Windows Version 10.0.17763.134).

What exactly happens when you try to run it?
Anything in the trace file?

Colin
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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

luca
The loading screen and the tip of the day show up for a fraction of a second
and both disappear again. Nothing in the task list.

Log is empty.

If run with --debug --extra:
* 15:38:12  INFO <gnc.gui> [main] System locale returned C
* 15:38:12  INFO <gnc.gui> [main] Effective locale set to C.
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] The icon theme search path
has 10 elements.
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 0:
C:\Users\LucaBernstein\AppData\Local\icons
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 1:
C:\Users\LucaBernstein\.icons
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 2:
C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash/share\icons
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 3:
/usr/local/share/icons
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 4: /usr/share/icons
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 5:
C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash/share\pixmaps
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 6:
/usr/local/share/pixmaps
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 7: /usr/share/pixmaps
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 8:
C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash\share\gnucash\icons
* 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 9:
C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash\share\icons
* 15:38:13  INFO <gnc.engine> [gnc_hook_lookup] no hook lists



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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

Floris van Nee
This looks like exactly the same issue I am having. Unfortunately I haven't
been able to find a solution..

-Floris

On Tue, Dec 25, 2018, 15:44 luca <[hidden email] wrote:

> The loading screen and the tip of the day show up for a fraction of a
> second
> and both disappear again. Nothing in the task list.
>
> Log is empty.
>
> If run with --debug --extra:
> * 15:38:12  INFO <gnc.gui> [main] System locale returned C
> * 15:38:12  INFO <gnc.gui> [main] Effective locale set to C.
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] The icon theme search path
> has 10 elements.
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 0:
> C:\Users\LucaBernstein\AppData\Local\icons
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 1:
> C:\Users\LucaBernstein\.icons
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 2:
>
> C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash/share\icons
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 3:
> /usr/local/share/icons
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 4: /usr/share/icons
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 5:
>
> C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash/share\pixmaps
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 6:
> /usr/local/share/pixmaps
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 7: /usr/share/pixmaps
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 8:
>
> C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash\share\gnucash\icons
> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 9:
>
> C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash\share\icons
> * 15:38:13  INFO <gnc.engine> [gnc_hook_lookup] no hook lists
>
>
>
> --
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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

John Ralls-2
Have either of you checked in with the Portable Apps folks to see if there’s an issue with their environment on the latest Windows10 update?

Regards,
John Ralls


> On Jan 3, 2019, at 6:58 AM, Floris van Nee <[hidden email]> wrote:
>
> This looks like exactly the same issue I am having. Unfortunately I haven't
> been able to find a solution..
>
> -Floris
>
> On Tue, Dec 25, 2018, 15:44 luca <[hidden email] wrote:
>
>> The loading screen and the tip of the day show up for a fraction of a
>> second
>> and both disappear again. Nothing in the task list.
>>
>> Log is empty.
>>
>> If run with --debug --extra:
>> * 15:38:12  INFO <gnc.gui> [main] System locale returned C
>> * 15:38:12  INFO <gnc.gui> [main] Effective locale set to C.
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] The icon theme search path
>> has 10 elements.
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 0:
>> C:\Users\LucaBernstein\AppData\Local\icons
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 1:
>> C:\Users\LucaBernstein\.icons
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 2:
>>
>> C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash/share\icons
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 3:
>> /usr/local/share/icons
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 4: /usr/share/icons
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 5:
>>
>> C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash/share\pixmaps
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 6:
>> /usr/local/share/pixmaps
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 7: /usr/share/pixmaps
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 8:
>>
>> C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash\share\gnucash\icons
>> * 15:38:12  INFO <gnc.gui> [gnc_load_app_icons] Path 9:
>>
>> C:\Users\LucaBernstein\Documents\Synced\PortableApps\GnuCashPortable_3.2.0\App\Gnucash\share\icons
>> * 15:38:13  INFO <gnc.engine> [gnc_hook_lookup] no hook lists
>>
>>
>>
>> --
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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

luca
Though, I did get it to work now by using Compatibility mode and setting it
to Windows 8.



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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

matzy1642
Hi

Same problem here. Compatibility mode wont help.
I tried reinstalling, still not working. Tried with v2.6 too...
 PLS Help



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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

Robert
In reply to this post by GnuCash - User mailing list
I have the exact same problem. Trace files are empty and compatibility mode
does not help.
This is a real blocker - I don't have access to my financial data anymore. I
hope there will be a solution for this issue soon!
Robert



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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

Larry Long
In reply to this post by GnuCash - User mailing list
 Interesting! 
I am running GC v3.4 on Window 10 Home and updated to 1809 (Build 17763.292) a couple of days ago. 
GnuCash continues to run without any problem.
Larry

> Date: Sun, 10 Feb 2019 08:54:05 -0600 (CST)> From: Robert <[hidden email]>
> To: [hidden email]
> Subject: Re: [GNC] GNUCash fails to start on Windows 10 after windows
> update> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=us-ascii
>
> I have the exact same problem. Trace files are empty and compatibility
> mode does not help.> This is a real blocker - I don't have access to my financial data anymore.
> I hope there will be a solution for this issue soon!>
> Robert
  *********************************************
 
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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

Kraken
In reply to this post by GnuCash - User mailing list
I am having exactly the same issue for a couple of months now. GnuCash just
stopped working, supposedly after a Windows 10 update. Did a clean reinstall
of GnuCash, removed all references in the registry, tried different versions
of GnuCash (3.2, 3.4 etc., even 2.6 as far as I remember) and nothing works.

Log just says the same as with the others that have posted here:
(...)
* 11:04:24  INFO <gnc.engine> [gnc_hook_lookup] no hook lists
* 11:04:24  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb]
schema: general, key: show-account-color-tabs, settings_ptr: 07674488,
handler_id: 90
* 11:04:24  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb]
schema: general, key: tab-position-top, settings_ptr: 07674488, handler_id:
712
* 11:04:24  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb]
schema: general, key: tab-position-bottom, settings_ptr: 07674488,
handler_id: 713
* 11:04:24  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb]
schema: general, key: tab-position-left, settings_ptr: 07674488, handler_id:
714
* 11:04:24  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb]
schema: general, key: tab-position-right, settings_ptr: 07674488,
handler_id: 715

There's no errors in the Windows event log.

I am running another instance of GnuCash on another Windows 10 machine
without any problems. Is there any other way can send you debug information?




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Re: [GNC] GNUCash fails to start on Windows 10 after windows update

John Ralls


> On Mar 9, 2019, at 2:13 AM, Kraken <[hidden email]> wrote:
>
> I am having exactly the same issue for a couple of months now. GnuCash just
> stopped working, supposedly after a Windows 10 update. Did a clean reinstall
> of GnuCash, removed all references in the registry, tried different versions
> of GnuCash (3.2, 3.4 etc., even 2.6 as far as I remember) and nothing works.
>
> Log just says the same as with the others that have posted here:
> (...)
> * 11:04:24  INFO <gnc.engine> [gnc_hook_lookup] no hook lists
> * 11:04:24  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb]
> schema: general, key: show-account-color-tabs, settings_ptr: 07674488,
> handler_id: 90
> * 11:04:24  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb]
> schema: general, key: tab-position-top, settings_ptr: 07674488, handler_id:
> 712
> * 11:04:24  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb]
> schema: general, key: tab-position-bottom, settings_ptr: 07674488,
> handler_id: 713
> * 11:04:24  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb]
> schema: general, key: tab-position-left, settings_ptr: 07674488, handler_id:
> 714
> * 11:04:24  INFO <gnc.app-utils.gsettings> [gnc_gsettings_register_cb]
> schema: general, key: tab-position-right, settings_ptr: 07674488,
> handler_id: 715
>
> There's no errors in the Windows event log.
>
> I am running another instance of GnuCash on another Windows 10 machine
> without any problems. Is there any other way can send you debug information?

This thread started off being about the Portable Apps version of GnuCash, which we do not support. If you're using that, go pester the Portable Apps maintainers or uninstall it and install GnuCash from https://www.gnucash.org.

If you're using our Windows GnuCash build, or if after installing the latest official release it still crashes, try the latest nightly build from https://code.gnucash.org/builds/win32/maint. If that still crashes then please open a bug report at https://bugs.gnucash.org/enter_bug.cgi. Be sure to include Language and Region settings if they're not English (United States); if you've set a locale in environment.user say what it is. If you can set up MSYS2 and get a stack trace of the crash (https://wiki.gnucash.org/wiki/Stack_Trace) that would be very helpful.

Regards,
John Ralls

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